Digital transformation requires an automated and machine-assisted approach Digital business transformation is forcing IT organizations to reconsider how to ensure infrastructure and application performance. Speed, scale, and complexity brought on by multi-cloud infrastructure and digitization stress traditional rules-based performance monitoring and management. AIOps applies machine learning and advanced analytics techniques to identify patterns in monitoring, service desk, and automation data that is so vast it is otherwise beyond human comprehension. E-Book: AIOps AIOps platforms are software systems that combine big data and...

Bring the power of machine learning and analytics to IT Operations

Automation Anywhere recently announced that CyberMAK Information Systems has been awarded as “Growth Partner of the Year – Telecom” as a part of their prestigious IMEA Partner Awards. CyberMAK is certified as an Automation Anywhere “Centre of Excellence” for Digital Strategy and Automation with a massive global team of RPA certified professionals. CyberMAK has deployed digital workers for numerous enterprises across diverse industries that have exponentially increased efficiencies for various business functions within organizations. Automation is key in the telecom...

Our world today is driven by diverse technologies with data being the end-game. But with legacy and newer systems in the mix, the need to extract data from various sources, correlate them and use them to drive advantages is key. With the fourth industrial revolution and the introduction of IoT, we have transformed into a smart generation. IoT is embraced and prevalent worldwide and is a trend that has brought about tremendous savings by giving users the ability to analyze...

Social media is consumed with posts of people complaining about bad customer experiences, services not meeting their expectations and being letdown. The customers network and out-reach invariable become ambassadors of negative publicity for a company’s brand. Social media has given common man the power to act as a journalist and share real-time feeds of poor customer experiences. If organizations don’t act fast, it leaves them open to the dreaded trial by social media, invites competitors to exploit benefits and has...

The best of human creativity and flexibility in partnership with the power and depth of RPA and cognitive technology. Digital Workforce IMAGINE A WORKFORCE WITH UNSTOPPABLE MOMENTUM Digital Workforce Digital Workers are the synthesis of otherwise disconnected automation tools — each with incredible value to advance the augmentation of human efforts. As the first and only technology that weaves together RPA, AI, and machine learning to create virtual employees that are ready to deploy directly into the fabric of work,...

CyberMAK Information Systems, a global leader in digital transformation, is pleased to announce partnership with Kore.ai, a globally recognized leading Conversational AI Platform. This partnership will help boost digital initiatives of clients by enabling human and machine interactions to be more conversational and effective. Through this partnership, CyberMAK along with Kore.ai will be providing an enterprise-grade, end-to-end conversational AI platform that can be deployed on-premises or on-cloud, enabling companies to rapidly and easily build and deploy advanced chatbots. Kore.ai offers an...

HOW DOES COGNITIVE AUTOMATION WORK? Cognitive automation for RPA means having bots that learn from people how to handle unstructured and unclear data so processes can be automated from end-to-end. IQ BotTM is ready to take on your most unstructured data. THE NEW AI-AUGMENTED RPA Leading the change with cognitive automation. IQ Bot is designed for the 80% of business processes that today rely heavily on people to locate and organize unstructured data before the process can even begin. Users can automate unstructured...

Sorry! Registration for this event is now closed. Did you start your Digital Transformation journey? Are you striving to optimize service performance, quality, speed and accuracy? Are you looking to increase market share through service differentiation with reduced opex, through AI enabled conversational Chatbots, Machine Learning, Service Catalogs, Self-service, Call Center Solutions and Digital Workers? Then join us at ‘The Future of Service Management’ workshop and meet with technology leaders and experts from our innovation labs, learn about their experiences...

Sorry! Registration for this event is now closed. Did you start your Digital Transformation journey? Are you striving to optimize service performance, quality, speed and accuracy? Are you looking to increase market share through service differentiation with reduced opex, through AI enabled conversational Chatbots, Machine Learning, Service Catalogs, Self-service, Call Center Solutions and Digital Workers?  Then join us at ‘The Future of Service Management’ workshop and meet with technology leaders and experts from our innovation labs, learn about their experiences...