CyberMAK Information Systems today announced a new partnership with Snow Software, the global leader in technology intelligence solutions. This partnership will empower organizations to more efficiently and effectively manage their IT ecosystem by optimizing their enterprise software program expenses, potentially saving millions.  Through this strategic partnership, CyberMAK and Snow will equip organizations with the best solutions to automate, streamline and expedite the management of software assets. With complete visibility of all the on-premises and cloud software license usage, this partnership...

The best of human creativity and flexibility in partnership with the power and depth of RPA and cognitive technology. Digital Workers are the synthesis of otherwise disconnected automation tools — each with incredible value to advance the augmentation of human efforts. As the first and only technology that weaves together RPA, AI and machine learning to create virtual employees that are ready to deploy directly into the fabric of work, Digital Workers are the frontline of intelligent automation. Why did...

RPA is simple—and powerful—business process automation software. Robotic Process Automation enables you with tools to create your own software robots to automate any business process. Your “bots” are configurable software set up to perform the tasks you assign and control.  RPA bots can learn. They can also be cloned. See how they are working and adjust and scale as you see fit. It’s code-free, non-disruptive, non-invasive, and easy. RPA SOFTWARE PUTS PRODUCTIVITY ON REPEAT Think of RPA as your Digital...

It’s a management hub that provides a unified view of all your software, cloud and hardware assets, license entitlements and application usage metrics. With all your vendors in one place, it’s much easier to manage the lifecycle of all applications, regardless of where they’re used. And built-in automation enables dynamic calculation of your organization’s effective licensing position, so you can improve your compliance position. It provides support for all key licensing types including per device, per user consumption- based and...

Everyone loves out-of-the-box functionality. But what if the box is just a box; empty inside? It’s a dilemma familiar to ServiceNow managers and admins around the world, as they seek to implement fundamental ITSM and Software Asset Management must-haves: Product Catalog (software & hardware models) Service Catalog (self-service software request) Request Process Support Effective CMDB Software License Optimization Snow for ServiceNow helps organizations of all shapes and size avoid the need to contract hundreds of hours of expensive consultancy time...

Get actionable data with cross-functional visibility Powerful dashboards highlight vulnerability data, performance trends, and SLA compliance for quick prioritization of remediation tasks Streamlined workflows match vulnerability scan information with remediation tasks, leveraging TrueSight Server Automation and Microsoft SCCM Blindspot awareness enables you to identify areas of your infrastructure which are not being monitored, leaving you exposed Rapid import lets you quickly consume vulnerability scanning reports with native integration to Qualys, Tenable, and Rapid 7 Data export enables deep analysis and custom reports to help meet audit requirements...

Automate IT processes to accelerate service delivery while lowering cost IT Process Automation (ITPA): Execute standard processes through automated workflows to reduce manual intervention and improve consistency. Pre-built content: Get thousands of pre-built workflows that deliver fast time to value and adapt when your business changes. Graphical design: Build and maintain workflows through a graphical development studio. Application connectivity: Simplify configuration of application interfaces through connectors and a mapping wizard. Centralized console: Control and monitor workflow execution through a central console to ensure process uptime....

Bringing the intelligent enterprise to life As AI and automation become foundational to service management, IT organizations must evolve to meet new expectations for service delivery. The next stage of the service management journey embraces and integrates cognitive technologies to create a new intelligent enterprise with BMC Helix. Deliver intelligent omni-channel experiences Transform the agent experience with cognitive IT Accelerate innovation through intelligent applications

Everything you need to deliver predictive, industry-leading IT Service Management

Modern self-service for the digital workplace BMC Helix Digital Workplace: Intuitive omni-channel conversational experiences for users beyond web to Slackbot, Chatbot, SMS, and Skype Device agnostic and responsive design: Sleek and responsive interface optimized across any device provides a consumer-like shopping experience for employees Single service catalog across your organization: Eliminate catalog sprawl by presenting services from multiple business units including IT, HR, and Facilities in a single catalog Drag-and-drop homepage design: Support customer-friendly user experiences with a highly configurable, modular design Workflow and...